ServerInspectorServerInspector

    Privacy Notice

    Last updated:

    Golux Group ("we", "us"), operator of ServerInspector, is the data controller for personal data processed through the Service. This notice explains what we collect, why, and your rights.

    1. Data we collect

    • Account data - name, email address, login credentials or Google account identifier.
    • Monitoring configuration - URLs, hostnames, domains, alert recipients and notification endpoints you add.
    • Usage and telemetry - pages used, feature actions, log and error data, device and browser information, IP address.
    • Support and communications - messages you send us and email delivery records.
    • Free site check - when you use the check on our home page without an account, we keep the hostname you entered, the result, and your IP address and browser identifier, to prevent abuse of the check and to understand which sites people care about.

    2. Why we use it and legal basis

    • Creating and administering your account - performance of our contract with you.
    • Running checks, opening incidents and sending alerts - performance of our contract.
    • Security, abuse and fraud prevention - legitimate interests.
    • Product improvement and analytics - legitimate interests.
    • Customer support - performance of our contract and legitimate interests.
    • Marketing emails, where sent - consent, which you can withdraw at any time.
    • Bookkeeping and legal obligations - compliance with law.

    3. Who we share data with

    • DigitalOcean (hosting and database, Frankfurt, EU) - receives everything the Service stores: your account, your monitors and their check history, incidents, and the addresses you configure for alerts.
    • PigeonAtlas (email delivery) - receives the address and content of every email we send you: alerts, expiry reminders, digests, and account messages.
    • Paddle (merchant of record) - sells and manages subscriptions, takes payment, handles tax and invoicing. Receives your email and billing details; we never see your card.
    • Google (sign-in) - if you sign in with Google, Google tells us your email, name and avatar. Nothing about your monitors goes to Google.
    • Anthropic (AI assistant, paid plans) - when you ask the assistant a question, the question and a summary of your monitors, checks and incidents are sent to Anthropic to produce the answer. Nothing is sent unless you ask.
    • Professional advisers - legal and accounting, where necessary.
    • Authorities - where required by law.

    4. International transfers

    Some providers may process data outside your country, including outside the UK/EEA. Where that happens we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses.

    5. Retention

    Account and configuration data is kept while your account is active. Check history and logs are kept for the retention window of your plan. After account deletion we delete or anonymise personal data within a reasonable period, except where we must keep records for legal or accounting reasons.

    6. Your rights

    Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, object to processing, and withdraw consent. You can also complain to your local supervisory authority. We respond to requests within one month. Contact support@serverinspector.com.

    7. Security

    We use appropriate technical and organisational measures, including encryption in transit, access controls and row-level database security, to protect your data.

    8. Cookies

    We use essential cookies and local storage to keep you signed in and to remember preferences. Any analytics cookies are used only to understand aggregate product usage; you can manage cookies in your browser settings.